About our Quality Policy, Mission, and Vision
Hitachi Communication Technologies America's mission is QUALITY FIRST. This is achieved by supplying superior quality, technologically advanced products that benefit business, industry, and society.
Our quality policy is CUSTOMER SATISFACTION. This is achieved by fulfilling customer needs, cultivating customer satisfaction, and meeting market demands through our people, products, and services.
In Pursuit of Our Mission and Our Vision
In order to accomplish our mission and policy, we adhere to rigorous standards of conduct, including:
Quality and Dependability
Providing unequaled quality and superior dependability is our number one priority and the responsibility of each and every employee.
Pioneering Spirit
Providing unequaled quality and superior dependability is our number one priority and the responsibility of each and every employee.
Integrity
Our business is based upon trust. Integrity is never compromised. We will scrupulously respect the confidential information of others. We are committed to sincerity and honety with our customers, our employees, our partners, the government and the community.
Teamwork
By integrating the efforts of meny, we can maximize our results through teamwork.
Continuous Improvement
Continuous improvement of our products and processes is achieved via customer inputs, internal quality audits, reducing defects, and maintaining our quality system by meeting or exceeding our quality objectives, which include:
- Improve customer satisfaction
- Consistently improve processes within the quality system
- Increase product reliability and reduce repairs
- Reduce supplier nonconformances