Hitachi offers a full complement of services to support our communications products. We recognize that different types of customers have varying support needs, and we offer services accordingly. We can provide pre-sale services such as feasibility modeling, pre-installation support such as applications and equipment interoperability testing, training for system installation and operation, and a full spectrum of technical support services to support the network in all phases.
Hitachi provides best-in-class technical support for all products. Hitachi maintains 24/7 technical support at our Norcross, Georgia headquarters and at our Santa Clara engineering facility. Our technical support labs are fully equipped to quickly diagnose and solve any network problem, and our technical support engineers are vastly experienced
Hitachi Communication Technologies America maintains extensive training facilities at our Norcross, Georgia headquarters and at our Santa Clara Division. Training can be conducted in these facilities or onsite at customer locations. Examples of training courses include product and engineering overiew, provisioning, installation, and maintenance and troubleshooting. Hitachi's instruction includes both hands on and classroom training. Multiple simultaneous classes can be accommodated.
Few vendors can equal Hitachi's breadth of experience in working with other manufacturers to ensure interoperability of products in support of our customers' networks. Through our partners, we offer our Source-to-SubscriberTM program, in which we help service providers to quickly gain access to a full array of revenue-generating services, offering quicker time to market.
Introducing Hitachi's Environmental Activities